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How do I reset my password?

Question

Last Updated: March 18, 2013

I forgot my password and need to get it reset.

Answer

As a security precaution, your passwords are one-way encrypted–hashed–and cannot be recovered. If you never received your password after creating an account, we recommend first checking your 'junk mail' or 'spam' folder.

You can reset your password by visiting this password reset page and entering your email address. You will receive an email with a “password reset token” that you can use to enter a new password. It may take up to 5 minutes to get the email. Be sure to check your spam or junk mail folder if you don't see it right away.